RETURN POLICY
Last updated
December 23, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for
a refund, store credit, or an exchange
. Please see below for more information on our return policy.
All returns must be postmarked within
fourteen (14)
days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item,
please email customer service at
contact@aitdatacenter.com
to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number,
place the item securely in its original packaging
and include your proof of purchase, then
mail your return to the following address:
AIT Data Center LLC
Attn: Returns
RMA #
307 West Tremont Ave, Ste 200 Charlotte, North Carolina 28203
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your
return or exchange
. Please allow at least
seven (7)
days from the receipt of your item to process your
return or exchange
.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+1-980-613-4400
